Getting Started

Please complete the initial enquiry form, which will be sent to Deben Psychology.

Emmeline will then either email you or call you with next steps.

For therapeutic requests a 15-minute telephone consultation is offered to discuss your concerns and consider options for next steps. This is free of charge. We will then agree whether a fuller assessment appointment of up to 1 ½ hours would be helpful and then treatment moving forward, which would be 50 minutes per session. We appreciate the initial assessment appointment can feel a bit daunting, but we are used to meeting new people and will try our best to make you feel as relaxed and comfortable as possible.

For business requests again a 15-minute initial consultation is offered and if it is felt that further help or support may be helpful a meeting will be arranged to discuss more details. The 15-minute consultation is free of charge.


Fees are payable by bank transfer (BACS) and have to be paid at least 24 hours before the appointment, otherwise the appointment will be cancelled. If you cannot attend the appointment, then please cancel and please provide 24 hours’ notice. Appointments cancelled with less than 24 hours’ notice will be charged the full rate. This will be explained fully in the Terms and Conditions sent to you prior to the first appointment we have.

Deben Psychology is not currently registered with health insurance companies.


Deben Psychology offers both online/virtual or in person appointments. Once you have spoken to Emmeline, you will be able to book appointments directly with her.


During term times clinics are held on Fridays and some limited spaces on some evenings. Evening appointments are virtual only for therapeutic work and supervision. If a business is requesting some staff work or consultation in the evening, there may be a little more flexibility. Please make contact to discuss.